Returns & Exchanges

We stand behind the quality of our gear and want to ensure you are fully satisfied with your OGIO purchase. If your equipment isn't the perfect fit, you can return or exchange unused items within 30 days of the original purchase date.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid shipping label and a packing slip, which will be sent directly to your registered email address.

• 3.
  Pack Your Gear

  Securely place your items in their original packaging with all tags attached, including the packing slip inside the box before sealing.

• 4.
  Ship and Track

  Drop your package off at any authorized carrier location; once our warehouse receives and inspects the gear, we will process your refund or exchange within 7-10 business days.